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How wc789 Handles Your Personal Information

This policy explains exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, or contact our support team.

Account data handled securelyJazzCash, Easypaisa, Raast payment data protectedYour right to access or remove dataPakistan-region applicable policy
wc789 How wc789 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review what data we hold about your account, request a correction, or ask us to delete your information, contact our support team through any of the channels below. Include your registered account details so we can locate and verify your record promptly. Requests are handled in the order they arrive.

Live Chat Open the chat window from your account dashboard and tell the agent your request is a privacy or data matter. We will route it to the right team.
Email Support Write to our support address with the subject line 'Data Request'. Include your registered email and the specific information you want accessed or removed.
Account Settings Some data updates — like your contact number or linked wallet details for JazzCash or Easypaisa — can be changed directly inside your account profile page.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and transparency are the two things we will not cut corners on. Your account data is encrypted in storage and in transit, and payment information tied to Raast, JazzCash or Easypaisa is never logged in plain text on our servers. Here is how we approach each key area of data management.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages perform. You can manage cookie preferences through your browser settings at any time.

Account Security

Login sessions require OTP verification tied to your registered mobile number. Unusual activity on your account triggers a security flag before any withdrawal or data change is processed.

Data Retention

We keep your account data for as long as your account is active, plus any additional period required by applicable law. Once that period ends, we delete or anonymise the record.

Requesting Changes

You can request access to your stored data, ask for corrections or submit a deletion request through live chat or email. We confirm receipt and respond within a reasonable timeframe.

Common Questions About Your Data on wc789

These are the questions we hear most often from account holders about how their personal information is stored, who can see it, and what they can do about it.

We collect your name, contact details, date of birth and the payment method you link — such as JazzCash, Easypaisa or Raast. This is used to verify your identity and process transactions.

Wallet details are shared only with the payment processor needed to complete your transaction. We do not sell or pass your payment data to advertisers or unrelated third parties.

Contact us via live chat or email with the subject 'Data Access Request'. Include your registered account email so we can locate your record and respond correctly.

Yes. Submit a deletion request through our support channels. We will remove your data after completing any legally required retention period linked to your transaction history.

We use session cookies for login continuity and analytics cookies for performance tracking. You can adjust or disable cookies in your browser settings, though some account features may be affected.

Access is limited to staff handling your account, support requests or security reviews. We do not give general internal access to personal data beyond what each role requires.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.